1. Dispatch Timeline
Once an order is confirmed and payment is received, shipment is typically arranged within 6–9 days. This timeline is an estimate and may vary based on order volume.
2. Transit Time
After dispatch, the estimated transit time to the destination is 20–30 days. This is an estimate only and does not constitute a binding commitment.
3. Shipment Tracking
Once the goods have been dispatched, we will provide a tracking number, allowing you to monitor the status of your shipment online.
4. Delays
Shipments may be delayed due to factors beyond our control, such as customs inspections, adverse weather, port operational issues, or carrier scheduling adjustments. We are not liable for any losses resulting from such delays.
5. Duties and Customs Clearance
Any import duties, value-added taxes (VAT), or other customs-related charges incurred at the destination are the responsibility of the recipient. The recipient is also responsible for complying with local customs clearance procedures.
6. Inspection Upon Receipt
Please inspect the external packaging upon delivery. In the event of damage or loss, please report it to the carrier immediately and contact us.
7. Updates to Terms
We may revise these shipping terms from time to time. Any updated versions will become effective upon their publication on our website.